Personal data protection

Principles governing the processing of personal data and personal data protection system under the GDPR

developed in accordance with Regulation (EU) 2016/679 of the European Parliament and Council on the protection of natural persons in the processing of personal data and on the free movement of such data in accordance with Articles 13 and 14 of the Regulation (hereinafter referred to as “GDPR”) and Act No. 18/2018 Coll. on the protection of personal data (hereinafter referred to as the “Act on the Protection of Personal Data”)

Operator:

Fun&Travel, s.r.o.

Kladenská 16
040 18 Košice – mestská časť Krásna
IČO: 51 271 974
Phone: 0907 511 916
E-mail: info@trueslovakia.com    

(hereinafter referred to as “Operator”)

What is personal data?

Personal data are data relating to an identified or an identifiable natural person who can be identified directly or indirectly, especially by reference to a generally applicable identifier, such as a name, surname, an identification number, location data, or an online identifier, or on based on one or several special characteristics or signs which expresses the physical, physiological, genetic, mental, commercial, cultural, or social identity of these natural persons.

What is personal data processing?

The processing of personal data means any operation or a set of processing operations with personal data or sets of personal data, in particular collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment, or combination, restriction, erasure, or destruction whether by automated means or non-automated means.
The Operator (Administrator) has no obligation to appoint/designate a Responsible Person.

Sources and categories of personal data:

The operator processes personal data (directly from you) that you have provided to them, or personal data that they obtained. Your identification and contact data and data necessary for the performance of the contract.

Legal reason and purpose of processing:

The legal reason for processing is:

• Your consent to the processing of personal data for the purpose of providing direct marketing under Article 6, paragraph 1, letter a) of the GDPR

• Fulfillment of the contract between you and the operator based on your consent as the data subject under Article 6, paragraph 1, letter a) of the GDPR

• The processing is fundamental for the fulfillment of the legal obligation of the operator as the data subject under Article 6, paragraph 1, letter a) of the GDPR

The purpose of personal data processing is:

Fulfillment of your order and performance of rights and obligations arising from the contractual relationship between you and the operator. When ordering services, the required personal data is necessary for the successful performance of the contract under Article 6, paragraph 1, letter b) Regulations (subsequent payment, delivery of goods or services, processing of complaints, etc. are also related to this); the processing of the customer’s personal data takes place without the customer’s consent, as the legal basis for the processing of his personal data for the purpose of fulfilling the contract is a specific contract between the customer and the operator. The provision of personal data is a legal requirement for the conclusion and fulfillment of the contract, without the provision of personal data it is not possible to conclude the contract or the operator to fulfill its conditions.

When profiling on social networks (Facebook, Instagram), our interest is in raising awareness of the operator in the online environment and communicating with customers.

Personal information you enter on our social media sites such as comments, likes, videos, images, etc. are published by the social media platform. We do not subsequently process personal data for any other purpose.

The person concerned shall have the right to object at any time on grounds relating to their particular situation to processing of personal data concerning them. Objections can be sent by e-mail to the operator’s contact address info@trueslovakia.com

Social network operators have their own adopted rules, service infrastructure and their own provisions for the protection of personal data. We have no influence on the transfer of data and the use of your data by social network operators. We recommend that you familiarize yourself with the privacy protection conditions of the social network platform provider:

Facebook

https://www.facebook.com/policy.php ;

Instagram

https://help.instagram.com/519522125107875;

In certain processing operations, we act as joint operators with operators of social networks within the meaning of Art. 26 (4) GDPR.

The operator does not make automated individual decisions in accordance with Article 22 of the GDPR

Storage limitation

The operator stores personal data

For the period necessary for the exercise of rights and obligations arising from the contractual relationship between you and the operator and the exercise of the claim arising from these contractual relationships.

After the expiry of the personal data storage period which results from Act no. 395/2002 Coll. The Act on Archives and Registries and on Supplementing Certain Acts, the operator deletes personal data.

Personal data recipients

Who is recipient?

Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry shall not be regarded as recipients;

There are persons who participate in the delivery of goods, services, and the execution of payments based on the contract

The operator does not provide, publish or make available personal data to third countries.

CONDITIONS FOR SECURING PERSONAL DATA

The operator declares that it has taken all appropriate technical and organizational measures to secure personal data.

The operator has taken technical measures to secure data repositories and personal data storage in paper form.

The operator declares that only the persons authorized by them have access to personal data.

Vaše práva:

• The right of access by the data subject under Art. 15 GDPR

• Under the conditions set out in the GDPR, you have:

• The right to rectification under Article 16 GDPR

• The right to restriction of processing

• The right to object under Article 21 GDPR

• The right to transfer personal data under Article 21 GDPRThe right to withdraw consent (electronically or to a correspondence address)

• The right to file a complaint with the Office for the Protection of Personal Data if you believe that your rights to the protection of personal data have been violated.

You also have the right to file a complaint with the Office for Personal Data Protection if you believe that your personal data protection rights have been violated.

How can you fulfill your rights?

The right of access

You have the right to know whether we are processing your personal data. If we process them, you can ask us to access them. Based on your request, we will issue a confirmation with information about the processing of your personal data. You can submit the request electronically, to the email address: info@trueslovakia.com or by mail to the correspondence address:

The right to rectification

You have the right to have your personal data that we process accurate, complete and up-to-date. If your personal data is inaccurate or out of date, you can ask us to rectify or supplement it electronically to the email address info@trueslovakia.com or by mail to the correspondence address: info@trueslovakia.com or by mail to the correspondence address:

The right to erasure

Under certain circumstances, you have the right to have your personal data deleted. You can ask us to delete your data at any time. We will delete your personal data if:

• we no longer need your personal data for the purpose for which you provided them,
• you withdraw your consent,
• you object to the processing of your personal data,
• we process your personal data unlawfully
• it has to be done in order to comply with a legal obligation,
• if you are a child, or the parent of a child who agreed to the processing of personal data via the Internet.

The right to restrict processing

You have the right to request the restriction of your personal data processing. If we comply with your request, we are permitted to store your personal data but not use them. The processing of your data will be restricted if

• you inform us that your personal data are inaccurate, until we verify their accuracy,
• we process your personal data unlawfully, but you do not give the consent to their deletion and instead request that we only limit the processing of your personal data,
• We no longer need your data, but you need it to prove, exercise or defend your rights
• you object to the processing of your personal data, until we verify whether our legitimate interests outweigh your reasons.

The right to data portability

You have the right to request that we provide you with your personal data in electronic form (e.g. XML or CSV file), which will allow you to easily transmit your data to another company. You can also request to transmit your personal data directly to the selected company. We will comply with your request if you have provided us with personal data directly and have given us your consent to process it.

The right to object

You have the right to object to us processing your personal data. If we process your personal data in the following cases:

• due to our legitimate interest,
• creating a customer profile,
• you can object to their processing if you have personal reasons for doing so.

How can you exercise these rights?

You can contact us with your request in one of the following ways:

• in writing by email: info@trueslovakia.com
• by post to the correspondence address: Fun&Travel, s.r.o., Kladenská 16, 040 18 Košice – Krásna district, Business ID number: 51 271 974

If you believe that your rights to the protection of personal data have been violated, you have the right to file a complaint with the supervisory authority, which is the Office for Personal Data Protection at

Hraničná 12
820 07 Bratislava 27
Slovenská republika
IČO: 36064220
DIČ: 2021685985

 Secretariat of the Office:

+421 /2 3231 3214

E-mail:  statny.dozor@pdp.gov.sk

Due to the epidemiological situation in the Slovak Republic, the Office recommends making submissions via postal or electronic services (www.slovensko.sk). Personal submissions from 29/11/2021 can only be made in necessary cases no later than 12:00 p.m.

These personal data processing principles apply from 25 May 2018 and replace the previous Personal Data Protection.

A Cookies policy

Article I

USE OF COOKIES

1. These websites use cookies that distinguish their visitor (hereinafter referred to as “you” in the appropriate grammatical form) from other users. This allows us to improve our sites and provide a better browsing experience for individual visitors.
2. This cookie policy describes:

• processing of data collected using cookies and similar technologies and
• the purposes for which we use these cookies.

3. Further important information on how personal data obtained through these websites are processed can be found in the section referred to as the terms of use.

Article II

ČO SÚ COOKIES 

Article III

SCOPE AND PURPOSES OF THE USE OF COOKIES

We use the following five categories of cookies on our website: Strictly necessary cookies, Functional cookies,…

1. We use cookies for the following purposes:
2. Strictly necessary cookies are cookies that are used to function properly, or without which proper use of these sites would not be possible. These cookies are automatically placed on your device and cannot be turned off. Necessary cookies cannot identify you and are used only to guarantee the correct display and functioning of our website.
3. Functional cookies are used to recognize you when you return to our website. Functional cookies help improve the functionality and security of websites, including remembering your preferences and managing website performance.
4. These cookies can be set through our site and by our advertising partners, who can use them to profile your interests and to display relevant advertis on other sites as well, in accordance with the policy of using cookies available on the sites of these partners displayed in the advanced file storage settings cookies.
5. These basic principles of the use of cookies give you information about the specific cookies used on these websites.

Article IV

COOKIES SETTINGS

1. When you first visit our website, only strictly necessary cookies are stored on your device. Unless you accept/allow all cookies or select your individual preferences for cookies, this setting will not change. Details on how to check and delete cookies can be found in Art. VI Checking and deleting cookies.
2. Some of the cookies we use are necessary for our website to work. For example, when you visit our website for the first time, you will see a pop-up message alerting you to the use of cookies.
3. By clicking on the appropriate button in the pop-up window, you agree to our use of essential cookies in the manner described in these basic principles of the use of cookies. In relation to all other types of cookies we use, we state that these will not be set on your device unless you consent to their use.
4. In the event that you give your consent to cookies, you also give us and the relevant third parties consent for the cookies in question to use your personal data in the way that is stated in our terms of use, and we will only set or read the relevant cookies at the time given in the table, which can be accessed by clicking on the appropriate link in the pop-up window.
5. In order to turn off the relevant cookies that are used on the basis of consent, you can withdraw your consent to the use of cookies at any time. This is done using the cookies icon in the relevant part of our sites. We would like to inform you that cookies may remain on your device even after you decide not to use them. For more information on how to remove these files from your device, see the text below or your browser’s help/help tab.
6.  Revocation of your consent to the use of optional cookies is also associated with the revocation of consent to the use of personal data that we collect using these cookies. Please see our Terms of Use for more details

Article V

HANDLING INFORMATION

1. In this section of the cookie policy, we describe how we use personal data obtained through cookies used on our website, based on which legal reasons and for which purposes.
2. In the case of a contractual reason for necessary cookies, we may use your personal data to fulfill our contractual obligations in accordance with our terms of use.
3. If there is a legal reason for necessary cookies, we may use your personal data to fulfill our legal obligations, especially in cases where the law requires us to recognize cookie preferences (for example, to find out when you have turned off all cookies in your browser).
4. In case of legitimate interest for necessary cookies, we can use your personal data within the framework of our legitimate interest to operate websites in cases where there is no legal reason for their processing – see above.

Article VI

CHECKING AND DELETING COOKIES

1. The cookie icons in the corner of your device are used to disable or log out the relevant cookies, where you can change the cookie settings at any time. It will probably be necessary to update the site for the functionality of the setting. After this deactivation or logout, our website will no longer access or read these cookies.
2. Various files, scripts, codes or other information related to cookie files may continue to be stored in the device. You can remove these by deleting cookies and browser memory files using the web browser settings.
3. Any change to your web browser settings applies only to that particular web browser. If you use more than one web browser on your device, you must change the settings separately for each browser and each device.
4. Additional information regarding cookies may be available in the “help” function of the browser or operating system or in the user manual of your device.
5. To opt-out of being tracked by Google Analytics on all websites, visit http://tools.google.com/dlpage/gaoptout.
6. The website http://www.allaboutcookies.org/ provides complex information on adjusting cookie settings in a wide range of browsers. We would like to point out that since we are neither the owner nor the operator of this website, we are not responsible for its content.
7. We would like to inform you that if you disable essential cookies (or all cookies) using your web browser settings, one or more basic functions of these websites, including those intended to ensure a safe visit, will not work correctly or at all.
8. We would like to inform you that if you refuse or withdraw your consent to the use of any non-necessary cookies or related personal data, the corresponding function or functionality of these websites may not work properly or at all. The use of basic functions and the functionality of the website will not be affected by this.

Article VII

ESSENTIAL COOKIES AND THIRD PARTY COOKIES

1. By clicking on the link Details about cookies on the banner, you can access the list of the main cookies that we use on our sites, as well as information about the purpose of their use, which can be found in the table Cookie details.
2. As part of our activity, we use and cooperate with several third-party suppliers and partners who set or read cookies on our website, and we have no control over these files. We recommend that you check the privacy policy of the relevant third party, despite the fact that we provide a summary of the third party cookies used in the Cookie Details table.
3. Third-party cookies used in connection with our website include:

• Strictly necessary cookies. These are cookies that are necessary for the functioning of our website.
• Functional cookies. We use cookies to improve the functionality and security of the website, including remembering your preferences and managing website performance.

Article VIII

EMAIL TRACKING

1. Some e-mails sent by our company may contain so-called a pixel tag, web beacon, transparent image or tracked links that allow us to detect when you opened an email and verify which links in the email you visited. Thanks to this information, we can find out which parts of our emails are most interesting.
2. By deleting the email, you can also delete the pixel tag. In the event that you do not wish to download the pixel to your computer or other device, you can ensure this by choosing the service to receive e-mails in plain text format, or by not opening images in the e-mail.
3. To unsubscribe from our mailing list, you can use our contact email address listed in the terms of use.

Article IX

CHANGES AND CONTACT

1. These basic principles of the use of cookies may be changed by our company at any time, by sending an e-mail with the amended provisions or by publishing them on our website.
2. Any changes will take effect 7 days after the date of sending the e-mail based on the previous point or after the date of publication of the modified provisions on the website, whichever occurs first.
3. If you have any questions or need additional information about cookies or personal data processing, please contact us using the contact information provided in our terms of use.

Update: 03.03.2023